COMPLAINT
fill in this form and send it back only if you want to claim the goods in the legal time. The form must be printed, signed and sent scanned to the e-mail address below, or inserted into a consignment with returned goods or handed over in person at the seller's premises).
Addressee (seller):
Internet shop: www.izolace-superfoil.cz
Company:
THIRD SOLUTION s.r.o.
Května 1, 78/180
Ostrava - Polanka n. Odrou, 725 25
Company ID: 06239641
Business address:
Keramická 703/31
Ostrava - Hrušov, 711 00
Telephone: 605 422 882
Email: obchod@superfoil.cz
Consumer (buyer):
Name and surname:
Address:
Phone:
E-mail:
Exercising the right from defective performance (complaint):
On ……………………………… I created a product order: ……………………………………………………………………………… …………………………………………………………
The purchased goods show the following defects: (The defect must be described in detail here.)
I request that the complaint be settled as follows (Delete where not applicable):
a) By exchanging goods for new ones
b) Refund of the original price of the product
At the same time, I ask you to issue a written confirmation of the complaint, stating when I exercised the right, what is the content of the complaint together with my right to repair / exchange, and then confirmation of the date and manner of handling the complaint.
1. Order date: ……………………… .. / receipt date: …………………………… ..
2. Funds for the order, or for delivery, have been sent
a) cash on delivery
b) by bank transfer
and will be returned by bank transfer to account number:
3. Name and surname of the consumer:
4. Consumer address:
5. Phone:
6. Email:
V ……………………………………………………………….
On ……………………………….